The Plain-English Guide to Conjoint Analysis
Conducting Market ResearchThe Plain-English Guide to Conjoint Analysis
Sometimes, commercials really get me.
T-Mobile's Super Bowl commercial this year is a prime example — "What's for Dinner?" demonstrates the infuriating process of choosing what to do for dinner for a young couple, and it's gold.
The reason T-Mobile's ad was so relatable is because of their market research. They looked at what their target audiences wanted — including their thought processes, what informs their decisions, and the trade-offs they're willing to make for their products.
To accomplish all of these important factors in one go, many companies use conjoint analysis.
Think about buying a new phone. Attributes you might consider are color, size, and model. The reason phone companies include these specs in their marketing is due to research such as conjoint analysis.
Would consumers purchase this product or service if brought to market? That's the question conjoint analysis strives to answer. It's a quantitative measure in marketing research, meaning it measures numbers rather than open-ended questions. Questions on the phone company survey would include price points, color preference, and camera quality.
Surveys intended for conjoint analysis are formatted to reflect the buyer's journey.
For instance, notice in this example for televisions, the specs are the options and the consumer picks what best reflects their lifestyle:
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This direct method of giving consumers multiple profiles to then analyze is how conjoint analysis got its name. These answers are helpful when determining how to market a new product.
If answers...
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