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How to Humanize AI Content So It Will Rank, Engage, and Get Shared in 2025

Content Planning
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How to Humanize AI Content So It Will Rank, Engage, and Get Shared in 2025 I still remember my first taste of artificial intelligence (AI).It was “SmarterChild,” a chatbot available on AOL Instant Messenger (AIM) and Windows Live Messenger in the early 2000s that you could have a “conversation” with when your real friends weren’t online. But honestly, even as a preteen, I could see that it needed a lesson in humanizing AI content. While SmarterChild could ask how I was and tell jokes, the exchanges felt, well, robotic. It couldn’t learn or remember information over time, and it had trouble navigating human quirks like slang and shorthand. It also seemed to always throw out the same canned phrases, like it was the star in an ‘80s sitcom. Thankfully, much of this has improved today, but the challenges (and importance) of capturing human candor and understanding remain — especially for marketers. Let’s unpack how to maintain your human touch while still reaping the benefits of AI content as a marketer. Table of Contents The Rise of AI Content So, should you use AI content? Why does AI content need humanization? How to Humanize AI Content Free AI Content Humanization Tools The Rise of AI Content According to Pew Research, 55% of Americans use AI at least once a day. It’s running our wearable fitness trackers and curating our Daily Mixes on Spotify....

Getting Your Scope of Work Right — the Complete Guide [+ Templates & Examples]

Project Management
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Getting Your Scope of Work Right — the Complete Guide As a freelance writer, I’m always receiving and reviewing scope of work documents. These digital documents help me maintain clarity, so I know who’s responsible for what and when tasks are due. Many projects derail because expectations aren't clearly set from the start. Deadlines get missed, budgets spiral out of control, and no one seems to know the next step. The good news? A well-crafted scope of work can solve these problems before they arise. In this guide, I’ll show you how to write a clear and effective scope of work, complete with examples and a handy template to streamline your process. Table of Contents What is a scope of work? What does a scope of work include? Free Scope of Work Template How to Write a Scope of Work Scope of Work vs. Statement of Work Scope of Work Examples Download HubSpot's Free Scope of Work Template What is a scope of work? A scope of work is a formal project management document that ensures the client and team are fully aligned on all project details — tasks, timelines, deliverables, and expectations. It covers the essential questions: Who is responsible for what? When is it happening? Where is it happening? How will everything be executed? Consequently, everyone is on the same...

Need to Write a Job Offer Letter? I’ve Got You Covered [+ Free Template & Examples]

Job Search
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Need to Write a Job Offer Letter? I’ve Got You Covered You’ve just wrapped up all those interviews, and now you’ve found the perfect candidate. Next up? Offering them the job. But there’s one last thing standing in your way — writing the job offer letter. I know how tricky it can feel. You want it to hit the right tone. But, between the legal speak and making sure every detail is perfect, it can quickly become overwhelming. That’s where a job offer letter comes in handy. In this post, I’ll walk you through different job offer letter examples for all kinds of roles and industries. Plus, I’ll share a free template to get you going. Let’s dive in! Table of Contents What is a job offer letter? What is included in an offer letter? Job Offer Letter Template Job Offer Letter Examples for Any Hire Tips to Boost Your Offer Acceptance Rates Frequently Asked Questions What is a job offer letter? A job offer letter is a formal document from an employer to a candidate, outlining the key details of a job offer. It typically includes the job title, salary, benefits, joining date, and employment terms. It also confirms the verbal offer and ensures both parties are clear on expectations, protecting against future misunderstandings. What is included in an offer letter? Your offer letter should have...

Holistic Marketing Works — Here’s How You Can Apply It to Your Campaigns [+ Expert Tips]

Marketing Strategy
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Holistic Marketing Works — Here's How You Can Apply It to Your Campaigns When I graduated with a marketing degree over a decade ago, I hit the scene thinking that marketing would always be its own thing. Something like “holistic marketing” seemed unnecessary to me. Marketers had their swim lane; I’d stick to mine. Now, when I lecture marketing students at my alma mater, I couldn’t imagine not thinking holistically about marketing. The marketing function keeps expanding, as Deloitte’s Spring 2024 CMO Survey affirmed. And marketing must help other departments and the entire company accomplish its goals and objectives. That’s one of many benefits holistic marketing offers. When we free marketing from swim lanes, we invite others to participate and own marketing’s principles and outcomes. Marketing then becomes a guide, directing customers, partners, and employees into a comprehensive, unified brand experience. But first, you must understand holistic marketing’s history, application, and implications. Let’s chat about how this approach can help you accomplish more with your campaigns. Table of Contents What is holistic marketing? Benefits of Holistic Marketing How to Apply a Holistic Marketing Approach 3 Tips for a Strong Holistic Marketing Strategy For a long time, companies divided operations into discrete business units. Marketing, sales, customer support, product development: each department was accountable to the company in total but operated within their own walls. But those departmental lines have been...

The Simple Website Personalization That Increased Conversions by 560%

HubSpot Labs
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The Simple Website Personalization That Increased Conversions by 560% As someone who does conversion rate optimization (CRO) for a living, I can’t express to you how excited I get when a simple change makes a big impact. And this particular example? It doesn’t get much simpler or more impactful. Sure, I’m a self-proclaimed CRO geek, but if you were able to increase the conversion rate on a web page by 560%, I bet you’d be geeking out, too. Personalization as an Optimization Tool As a member of HubSpot’s web strategy team, I’ve been optimizing the core website pages on HubSpot.com for the last eight years. Prior to that, I spent many years optimizing this very blog. And in the past year, I’ve been experimenting a lot more with personalization to improve both user experience and conversion rates on the website. The tactics   seem simple — I've tailored both calls-to-action (CTAs) and content for different segments of our website visitors. But personalization can be tricky. By creating more than one version of a single page, that means you also need to maintain more than one version of the page. Multiply that by each page on your website, and things can start to get pretty unmanageable. This makes it critical to track the performance of any personalization you put live on your website, and keep only the ones that are worth the return on investment. Luckily, this one was worth it. Personalizing for Free Users On many of the...

How California Pizza Kitchen Embraces Change, Goes Viral on TikTok, and Gives Consumers FOMO

Uncategorized
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How California Pizza Kitchen Embraces Change, Goes Viral on TikTok, and Gives Consumers FOMO This week's master has worked for Lou Malnati's (pizza), Krispy Kreme (doughnuts), and now heads the marketing team at California Pizza Kitchen (back to pizza) — making her career sound like my dream delivery order after a rough Monday. Keep reading to hear from Dawn Keller, CMO at California Pizza Kitchen, on why she likes giving consumers emotional FOMO and how to lead the charge on brand evolution. Lesson 1: Drive emotional FOMO.  "Craveable items that are unique and compel consumers to be irrational are the best defense against competition, consumer apathy, or inertia," says Keller.  For Keller, this pertains to both her menu and her marketing. Her goal is to "drive emotional FOMO" for her consumers.  Look, I'll hand it to you — discussing "craveable products" with the marketing leader for a pizza company probably doesn't sound too relatable to B2B marketers.  But when I tell Keller that cheesy, gooey crust is more seductive than revenue attribution reporting, she pushes back: "I actually see this in B2B marketing all the time. Emotional FOMO is totally create-able in that world, too — you just need to show what's possible, and the success stories of other people." She adds, "It's all the same humans, you know? They're just making different decisions… Like, what to eat, and what software to use for their businesses." While you might not be selling garlic knots, there are plenty of...

Workplace Loneliness Isn’t Getting Better [New Data]

Remote Working
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Workplace Loneliness Isn’t Getting Better Workplace loneliness has been on the rise since the COVID-19 pandemic transformed the way a lot of businesses operate — with most shifting to hybrid or completely remote working. However, that all started almost five years ago (half a decade, can you believe it?!). While some businesses are continuing on as remote or hybrid, many have returned to the office. And still, loneliness persists. Brand new data from aaask reveals that this problem could be even worse than you might think. The survey aaasked 170 people (who work remotely at least some of the time) how they currently feel in the workplace. Let’s take a look at some of the highlights from the data. Loneliness is not caused by working from home. The data revealed that 60% of people feel more lonely at work than they did 5 years ago. Honestly, his figure didn’t really come as a shock. Given the pandemic, it’s easy to blame working from home for this rise in workplace loneliness. The solution is just to get everyone back on site, right? Unfortunately, it’s not that easy. The survey also found that 47% of people always or often feel lonely when working from home … … and 43% of people always or often feel lonely when working on-site (in the office). Now, this data was surprising! It shows that remote working isn’t to blame for increased loneliness. It’s clear that regardless of where people are, they’re...

What’s a Blog (& Why I’d Consider Starting One)

Blogging
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What’s a Blog (& Why I’d Consider Starting One) If you’re not sure what a blog is, you’ve definitely come across one at some point. Perhaps you’ve stumbled across a blog when you’ve searched “healthy dinner recipes.” Maybe you don’t know it, but you’re on a blog now. I love blogging. I created my first blog in 2010 but stopped writing it just as I got my first-ever comment. Knowing what I know now, that was my biggest blogging mistake. Now, I have my own blog — a blog about cycle touring. My blog has one goal: to help people get into cycle touring and travel the world. It’s what you’d call an affiliate blog. I also write blogs for HubSpot, and as an SEO I work with businesses on their blog strategy to generate traffic and leads for their website. One of my clients generates 64% of their traffic via the blog. Thanks to analytics, we also know that $30,000 to $50,000 per month is generated from people who also viewed the blog. A blog is not just a page you stumble across, and it’s not reserved for personal anecdotes; a blog can help you develop an online presence, prove yourself an expert in an industry, and attract more quality leads to all pages of your site. I’m not the only one to think so — 76% of B2B marketers rate blogs as an effective tool for lead generation. Professional blogs are sometimes called “news” or “knowledge...

Google My Business Guide: Complete Overview & Expert Tips for 2025

digital marketing
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Google My Business Guide: Complete Overview & Expert Tips for 2025 If you're just getting started with local SEO, this Google My Business guide is the perfect spot to kick things off. Even though GMB looks simple and pretty intuitive, there are a lot of things to pay attention to. You’ll really benefit from it only if your listing is set up right. Remember — when people search for a product or service near them, they're usually very close to making a purchase. One in two people who conduct a local search (think “watch repair near me”) visit a store that day. So it's important the information about your business that shows up when people search Google is as accurate, complete, and optimized as possible. In this article, I’ll show you how to create your Google My Business account, verify your business, make your listing as strong as possible, and more — with some expert guidance along the way. Table of Contents What is Google My Business? Is Google My Business free? Google My Business Benefits How to Create a Google My Business Listing How to Verify Your Business on Google How to Optimize Your GMB Listing Google My Business App — Does It Exist? But wait … do I need Google My Business or Google Business Profile? 🧐 They're the same thing. It used to...

The Ultimate Guide to Statements of Work — Here’s Everything I Know

Business Development
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The Ultimate Guide to Statements of Work — Here's Everything I Know I have been freelancing for nearly 6 years now (gosh, time flies). Initially I didn’t formalize my agreements with clients — no signed documents or contracts. But as I gained more experience, I realized that if I wanted to grow my business I had to set ground rules and put them in writing. Once I introduced contracts, which included a statement of work, working with clients became much easier. There is something about contracts that encourages (most) people to follow the rules. The more work you take on, the more important it is to organize it properly. Trust me, scaling your business without a contract is hard, if not impossible, to do. So in today’s post I am going to discuss what a statement of work is and how to create one. Table of Contents What is a statement of work? Purpose of a Statement of Work Types of SOWs Components of an SOW Download this free project proposal template from HubSpot. SOW vs. Contract A contract is a legal agreement between two companies, or an employer and employee, that describes the completion of specific work for an agreed rate. While both SOWs and contracts are crucial in business and project management, they serve different functions. Let’s take a more detailed look at how these two...