Everything You Need to Know About Behavioral Segmentation [+ Examples]
Marketing OperationsEverything You Need to Know About Behavioral Segmentation
Do you ever ask yourself why you act the way you do? Like why you venture out during a snowstorm to get an iced coffee?
For marketers, behavioral insights are not only interesting but key for understanding their audience, going beyond demographic and geographic data.
In order to understand your audience's behaviors, marketers can implement behavioral segmentation, an analysis that groups prospects and customers into different segments based on how they behave.
Behavioral segmentation is a part of behavioral marketing, a set of methods to collect and analyze consumer behavior data to segment and target audiences with laser-like precision.
In this post, we will go over:
What is behavioral segmentation
Why marketers need behavioral segmentation
Four types of behavioral segmentation
Behavioral segmentation examples
With behavioral segmentation, marketers can gain a more comprehensive understanding of their audience’s motivations and needs, resulting in better tailoring of products and services to their customers.
Behavioral segmentation is interesting because it intersects with psychology — when we think about how someone behaves and why, we naturally think about their psychological motivations.
However, behavioral segmentation is distinct from psychographic segmentation.
Psychographic segmentation is rooted in lifestyles, interests, values, and even personality traits. Behavioral segmentation is about how a customer interacts with a brand and their products or services.
For example, marketers can segment people based on website behaviors like clicks, page views, social shares, and media plays.
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